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Explainer: What Is Sentiment Analysis?

Image of a chatbot as the interface between customers, with speech bubbles.Sentiment analysis is the automated interpretation and classification of emotions (usually positive, negative, or neutral) from textual data such as written…Image of a chatbot as the interface between customers, with speech bubbles.

Sentiment analysis is the automated interpretation and classification of emotions (usually positive, negative, or neutral) from textual data such as written reviews and social media posts.

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