Telecom companies are challenged with consistently meeting service level agreements (SLAs) for end customers that ensure network quality of service. This…
Telecom companies are challenged with consistently meeting service level agreements (SLAs) for end customers that ensure network quality of service. This includes quickly troubleshooting network devices with complex issues, identifying root causes, and resolving issues efficiently at their network operations centers (NOCs). Current network troubleshooting and repair processes are often time…